The record

What I have done.

I have been transforming complex public organizations into stronger, more accountable and more human places to work and serve for over 30 years.

30+Years transforming complex public organizations
$120MRedevelopment advanced across nine municipalities
$500KSaved annually by redesigning a management structure
90%Reduction in employee grievances at the City of Brampton

Career

Thirty years of public service leadership

Local government, long-term care, seniors' housing, infrastructure and community services.

2022—Present
Member of Council
City of North Bay
Led municipal governance with a focus on transparency, accountability and modernization.
- Moved forward discussions on improving organizational systems and technology.
- Led committees focused on health, finance, economic development and waste management.
2014—2022
Chief Executive Officer
Cassellholme & Castle Arms
Improved the performance of a complex long-term-care and seniors’ housing organization while leading a major redevelopment project.
- Led approximately 400 employees represented by four unions.
- Saved $500,000 annually by redesigning the management structure.
- Advanced a $120-million redevelopment involving nine municipalities.
- Created Ontario’s first purpose-built, 16-bed Indigenous long-term-care unit.
- Founding co-chair of an Ontario Health Team with more than 30 partners.
2007—2013
Commissioner, Community Services
City of Brampton
Led one of the city’s largest and most diverse departments, improving its finances, operations and workplace culture.
- Managed a $142.9-million operating budget and a $62.8-million capital budget.
- Led more than 900 full-time and 1,900 part-time employees.
- Reduced employee grievances by 90%.
- Reduced workplace injuries by more than 50%.
- Led the $30-million-plus redevelopment of Chinguacousy Park.
2005—2007
Director, Park Maintenance & Operations
City of Brampton
Updated the management structure, supervision and service standards for the city’s growing parks system.
- Managed an approximately $20-million budget and 152 full-time employees.
- Received the City Manager Award for leadership across departments.
2002—2005
Superintendent of Municipal Operations
City of Pickering
Brought parks, fleet, public works and contract services together into one coordinated municipal operation.
- Helped establish the city’s Customer Care Centre.
- Received the CAO Board of Management Award for customer service.
1992—2002
Municipal & Consulting Leadership
Markham · Marshall Macklin Monaghan
Led parks, infrastructure and consulting projects while creating award-winning community programs.
- Created Ontario’s first community-improvement program for at-risk students.
- Received the Don Bayer Award for Planning Excellence.
- Recommended for Associate status at the consulting firm within three months.